Product Details

The 2017 Best Practices Book is the eighth consecutive edition of books created by PRSM Association. This publication is a resource of maintenance practices and an educational guide to inform the reader about retail facility management and maintenance.

The 2017 edition includes actual retail business practices on topics such as budgeting for in-house technicians, complying with NFPA regulations, transitioning from antiquated technologies and minimizing refrigerant leaks, to name a few. It is particularly useful for navigating the challenges of multi-site, retail facilities management. Each best practice
highlights a challenge, the best practice implemented, the results of the best practice and the verification of the efficiency or savings captured. This book will guide you on how your peers are implementing tried-and-true business practices including the tactics to improve processes and the bottom line.

This sampling of best practices does not attempt to endorse or cover all retail and supplier companies, their offerings or technical trades.

Reasonable effort was employed to ensure that the information contained in this publication is accurate and verified with all parties involved. A distinguished team of facility management professionals reviewed, commented on and contributed to this information.

PRSM invites your inquiries and comments by email to programs@prsm.com.

Sponsored by: Chain Store Maintenance, Inc. and W Services Group, LLC.

Table of contents

Chapter 1 Budgets, Finance and Metrics

• Managing In-House Maintenance Technicians and Staff
• Utilize EPAct Tax Deduction to Improve Return on Investment for Energy Saving Upgrades

Chapter 2 Building Automation Systems

• Adjusting HVAC and Lighting Schedules to Save Money
• How to Uncover Hidden Problems When Implementing an Energy Management System
  

Chapter 3 Business Practices and Strategies

• How to Avoid a Frozen Vacant Property
• How to Overcome Challenges in Europe for US-Based Suppliers
• Leadership Matters
  

Chapter 4 Codes and Regulations

• Considerations for Implementing New Policies to Comply with Local Regulations
• How to Protect Brands from Compliance Risk
  

Chapter 5 Doors

• Importance of Hardware Specifications
• Reducing Service Calls and Spend on Receiving Doors
• Save Energy with Front Doors
• Simple Cost Effective Solutions for Lock Maintenance
  

Chapter 6 Electrical and Lighting

• Steps for Implementing a Lighting Retrofit
  

Chapter 7 Environmental, Health and Safety

• How Salt Reduction Strategies Can Save Environment and the Bottom Line
  

Chapter 8 Fire Protection

• How to Transition Life Safety Systems from Plain-Old Telephone Service (POTS) To New Technology
• NFPA 25: Understanding and Implementing the Requirements
• NFPA 72: National Fire Alarm and Signaling Code
• NFPA 101: Emergency Lighting Testing and Compliance
  

Chapter 9 HVAC

• HVAC Rooftop Unit Malfunction
  

Chapter 10 Janitorial

• Adapting Facilities Management Programs to Meet the Needs of Retail Experience Centers
  

Chapter 11 Painting and Wall Covering

• Calculating Risk of Failures in Exterior Finishes
  

Chapter 12 Pest Control

• Building Pest Control Into Everyday Retail Operations
• How to Address Root Causes of Pest Issues
• Reduce Pest Attractiveness with Lighting Scheme Modifications
  

Chapter 13 Real Estate, Landlord and Tenant

• Natural Gas Usage by Landlord
  

Chapter 14 Refrigeration

• Contaminant Control Guidelines
• Importance of Minimizing Refrigerant Leaks
  

Chapter 15 Sourcing, Purchasing and Procurement

• How to Work with Retail Customers to Build a Business Case and Explain Cost Savings
  

Chapter 16 Technology

• Asset-Level and Supplier-Level Data Empower Retailers to Make the Best Decisions for the Brand and Bottom Line
  
• Embracing New Mobile Technology
• How Mobile Site Audit Tools Ensure Brand Consistency and Compliance
• Integrating of Third Party Software
• Internal Asset Management Discovers Underlying Maintenance Issues
• IoT Study Uncovers FM Biggest Challenges
• Make Work Order Management Systems Work with Automatic Syncing
  

Chapter 17 Utilities and Energy Efficiency

• Maximizing Energy Incentives for Retail Lighting Retrofits
• Monitoring Energy Consumption at “Dark” Locations
• Water Audits Results in Recovery of Over $230,000
  

Chapter 18 Vertical Transportation

• Promoting Escalator and Elevator Safety Year-Round
  

Chapter 19 Waste and Recycling

• Increase Productivity and Decrease Stop-Services through Third Party Inspection Services

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